The diannahardy.co.uk website, including all of its subdomains, is operated by Dianna Hardy ("Dianna"). Dianna is responsible for the management of this website, and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Dianna Hardy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Email Subscriptions, Mailing Lists and Application Forms
As part of registering your interest for, and booking yourself on to our courses, workshops, and consultations, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other individuals, *organisations, or businesses.
We use two third-party providers to collect your applications, sign-up/booking, newsletter subscriptions, and payment information for courses, workshops and consultations offered on this site: Weebly and Paypal, all of which are GDPR compliant.
*Please note, diannahardy.co.uk is affiliated with Bitten Fruit Books which runs as a publishing house, is a business trading name of Dianna Hardy, and is a sole proprietorship. Paypal payments made from this site are via the Bitten Fruit Books name. (Your payment will appear as 'PAYPAL*BFBOOKS' on your statement.)
We do not knowingly collect any information from, or conducts any session or readings with anyone under the age of 18.
What we collect
We may collect the following information when you visit and use our website:
name and age
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
IP addresses (via out data processors)
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping and legal data compliance.
We may use the information to improve our products and services.
We do not share your information with any individuals, companies or businesses other than the ones listed on this page, unless you have given us permission to do so, or unless we are required to do so by law.
For readings, consultations, healing sessions, and some workshops, Dianna may ask for the following information:
Your full name, date of birth, home address, email address, and contact number.
She might need to ask for some of your medical history in order to provide you with our best service, and for safety reasons.
You may be asked for details about your mental, emotional and spiritual health and outlook.
Data gathered for in-person readings, consultations, healing sessions, and some UK workshops: All sessions are completely confidential. As a healer / therapist, Dianna is required to keep a record of your sessions with her for ten years from the date of your last consultation. This information is manually written and stored in a locked location. No information is kept electronically, or on an online cloud. Your information will not leave the United Kingdom, and we will not share your information with anyone at all, unless required to do so by law. In certain, rare situations, Dianna may be asked to share your information with her insurance body to fulfill claims requirements. She is insured with BGi.uk.
Data transmitted for distant Angel, Tarot and Oracle card readings, and distant Spiritual Life Coaching / Crystal Healing sessions: For distant sessions, your card reading, consultations, or distant healing details will be sent to you via email using Google's Mail service, Facebook or Messenger, and/or Dropbox; or via video using Zoom.us or Messenger. In these case, please be aware that your information will be transferred outside of Europe, including to Canada and the United States.
For data collected online via this website, such as email subscription and membership requests: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In addition, we do not store your personal information on our own servers, but use data processors to collect and/or store your information for us: Weebly, SendInBlue, and Google (inc. Google Mail) - see the Email Subscriptions section above for their privacy policies. Because these data processors are not based in the UK, please note that if you are an EU citizen, your information will be transferred outside of Europe, including to Canada and the United States.
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. They help analyse web traffic and allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Access to your Personal Information
You are entitled to view, amend, or delete the personal information of you that we hold, with the exception of consultation notes: we legally have to keep consultation notes on file for seven years from the date of your last session - in this instance, we cannot delete them. But you can still request to view them by emailing Dianna at email@example.com
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
All information, readings, consultations, and therapies offered via this site are spiritual and metaphysical in nature, have not been scientifically proven in accuracy or efficiency, and do not replace the advice of your doctor or licenced health professional. If you feel you are unwell, please see your doctor. Dianna can offer no diagnoses or cure for any illnesses. Read full disclaimer.